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JL Bar Ranch, Resort & Spa is a private ranch offering many indoor, outdoor and culinary activities. Our culture is “To Redefine the Ranch and Resort Experience as a World Class Destination of Choice” through our Mission, Vision and Values. We maintain a spirit of sustaining an enthusiastic and fun environment.

Ideal Candidate

Ideal candidate requirements vary by position, but all JL Bar positions have the following similar expectations:
• Team Player
• Guest Service and Hospitality Oriented
• Detail Oriented
• Effective and Respectful Communicator, Both Verbal and Written
• Reliable, Efficient, Responsible & Punctual
• Self-Motivated
• Positive Attitude
• Capable of Working with Little or No Supervision
• Must Maintain a Professional Appearance, Following Uniform Policy
• Willing to Go Above and Beyond for Co-Workers, Management, & Guests

Duties, Responsibilities & Requirements

• Maintain the upkeep and appearance of the lobby, entrance, front desk area, and pool area.
• Coordinate with our housekeeping staff to ensure all rooms are clean, tidy and fullyfurnished to accommodate guests’ needs.
• Contribute to the overall security by reporting any unusual occurrences and coordinate with front gate staff daily.
• Create and maintain updated records for reservations (collect all contact details) in the PMS.
• Respond to all guest services email in a timely manner. Netiquette should be followed.
• Inform customers about payment methods and verify their credit card data.
• Provide working knowledge about the property, available rooms, rates, activity and spa services, amenities, and local information to accurately respond to guest questions.
• Increase guest utilization of facilities by promoting activity & spa services when appropriate.
• Greet the guest in a friendly and courteous manner.
• Perform all check-in and check-out tasks efficiently.
• Respond to requests and complaints in a timely and professional manner. Inform Property Manager of any complaints or unusual situations.
• Attend and actively participate in weekly staff meetings and training sessions.
• Must be able to stand for extended periods of time.
• Light lifting required.
• Perform other duties as needed.

Rate of Pay & Benefits

• Rate of Pay: Based on Experience, Bi-Weekly.
• Optional Benefits For Part-Time Employees: Quality employee on-site lodging.
• Optional Benefits For Full-Time Employment: Medical, Dental, Vision, 401(k) matching (100% up to 6%), Vacation Time, Quality employee on-site lodging.
Reference : Front Desk Associate jobs

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Published at 21-06-2023
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