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Company Profile:
A BPO leading contact centre of cloud software more than 2,000 customers worldwide providing a optimization practical Al to help their customer experience with reliable, secure platform

Position: Japanese Technical Account Manager
Industry: IT /Software Company
Location: Mandaluyong
Salary: Php 80,000 - 100,000 (Negotiable)
Schedule: Night Shift (US Time Zone)
Work Set-up: Work From Home

Benefits:
• Annual performance
• 15% night shift differential pay
• Paid Leave with Cash Conversion
• HMO
• Life Insurance
• Internet and meal allowance
• Government-mandated Benefits

Requirements:
• Open for JLPT Passer or non-JLPT Passers
• Bachelor’s Degree Holder
• Strong project management and client-facing skills
• Must have experience in software support roles.
• Experience in contact center
• Willing to travel in client sites as required

Responsibilities:
• Provide excellent account management
• Build good relationships with clients and keep them informed of all issues/problems encountered.
• Instruct and coach clients on administration and utilisation of the company's product.
• Directly support and troubleshoot issues as needed.
• Other duties and responsibilities will technically be discussed during the interview.

Recruitment Process:
• HR Interview
• Technical Interview
• Technical Exam
• Hiring Manager Interview
• Final Interview
• Job Offer

HOW TO APPLY:
You may send your resume to:
Email: jknetwork.japanesejobs@gmail.com
Mobile number: 09176381894
Contact person: Ms. Seinna



Reference : Japanese Technical Account Manager (Work From Home Setup + Up to Php 100,000 Gross) jobs

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Published at 01-08-2023
Viewed: 52 times