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Japanese Strategic Customer Staff (No JLPT Certificate Required) at J-K Network Services / America Jobs
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Full-time Japanese Strategic Customer Staff (No JLPT Certificate Required)

at J-K Network Services in Philippines

Company Profile:
They provide services as a one-stop solution for their clients promptly and reliably in implementing their business in the Philippines. Provides sales leads and sales intelligence data on over 120 million companies

Position: Japanese Strategic Customer Staff
Industry: Japanese IT Consulting Company
Location: Makati City
Salary: Php 70,000 - 80,000
Schedule: Shifting (Dayshift/Midshift)
Work Set-up: Onsite

Benefits:
• Government Mandated Benefits
• Conversion of Vacation Leaves (SL & VL)
• Loyalty Incentive Leaves
• HMO with Maximum benefit of Php 200,000
• Perfect Attendance Incentive of 1,500

Requirements:
• N2 Japanese Level or higher.
• Candidates must possess at least a Bachelor’s / CollegeDegree, preferably in any office-related course.
• Undergraduates with BPO experience are accepted.
• At least one (1) year of work experience in customer support, customer services or other related work is preferred for this position.
• Fresh graduates are welcome.

Responsibilities:
• Answering inquiries from clients regarding their account status, transactions, trades, withdrawal and deposit etc. thru email and chat.
• Informing other staff for the current campaign and how it works.
• Endorsement to all department regarding tasks done and updates regarding daily work
• Conduct proper investigation when the need arises (e.g. suspicious emails)
• Locate and pinpoint possible errors on Platform, Kanrigamen, Website, etc, and report them immediately to team leader and/or superiors
• Check emails regarding CC errors and respond through Thunderbird
• Send proper emails regarding tasks specifically created by superiors/team leaders

Recruitment Process:
• HR and Online Exam (Including Personality test, Multitasking, ect.) via Zoom
• Final Interview

📌HOW TO APPLY:
You may send your resume to:
Email: jknetwork.japanesejobs@gmail.com
Mobile number: 09176381894
Contact person: Ms. Seinna



Reference : Japanese Strategic Customer Staff (No JLPT Certificate Required) jobs


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Published at 01-08-2023
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