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Be part of a diverse and dynamic team delivering quality services to/for child victims with equity, respect, and care!

At Safe Shores, our work is all about PEOPLE. Therefore, we center people in our programming, services, policies, practices, and operations. Which people? The children and families we serve AND the people who do the work, our staff. How? For our trauma-impacted clients, by honoring the humanity of every individual, delivering high-quality services tailored to their specific needs, which includes giving them the time and attention they need. For our staff, by listening, offering excellent benefits, paying competitive salaries, providing remote work flexibility (depending on the position), investing in professional development, pursuing JEDI, encouraging and facilitating self-care and wellness, prioritizing progress over perfection, and building a team of smart, dedicated pros who know that Safe Shores’ mission is best accomplished when we show up as our whole selves, support one another, and experience joy. Joy working with young victims of crime? Absolutely, yes! Mining joy is essential to offering hope, helping clients heal, and individual/organizational sustainability.

We are currently searching for an experienced Bilingual (Spanish) Client Advocate. This is a full-time exempt position, with a salary range of $55,000 to $65,000.

JOB SUMMARY

The Bilingual Client Advocate provides advocacy, crisis intervention, systems navigation, emotional support, and referrals to both English-speaking and Spanish-speaking families impacted by sexual abuse, physical abuse, and other forms of violence. The Bilingual Client Advocate works directly with non-offending caregivers, child and teen victims (ages 3 – 17) as well as their siblings. The focus of advocacy is to help reduce trauma for the child and family members and to improve case outcomes. The Bilingual Client Advocate helps caregivers identify and access services the family may need, provides direct support to the children and teens in the family, and acts as a liaison with the Multidisciplinary Team, supporting the child and family throughout the investigative process. The incumbent is required to participate in an on-call rotation for after-hours and weekend forensic interviewing and advocacy. This position is a mandated reporter for child abuse and neglect under District of Columbia Statute §4-1321.02.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

-Provide support and education to child and family during the forensic interview process; assist caregivers in connecting with needed resources, -learning about victim rights, and understanding the multidisciplinary team (MDT) investigation process.
-Provide crisis intervention, safety assessment, risk assessment, and safety planning to caregivers, children, and adolescent clients, as needed.
-Meet with non-offending caregivers to assess social service and victim’s compensation needs, connect them with child-serving community-based agencies and follow up to ensure services are obtained.
-Provide information to the non-offending caregiver regarding trauma and its impact on children and families.
-Provide educational information to caregivers about and participate in the MDT process by coordinating client services, as needed, with clinical staff and MDT members (attorneys, law enforcement, social workers, other advocates, and medical personnel)
-Provide accompaniment to children and families as needed for purposes such as housing referrals, hospital accompaniment, or court accompaniment.
-Troubleshoot barriers to accessing services with caregivers and community service agencies.
-Assist the family in accessing services recommended by the team and provide immediate and ongoing follow-up as needed.
-Act as an advocate/liaison between families and law enforcement, child protective services, medical and mental health service providers, and the prosecutor’s office.
-Assist in developing information and resources to support children and caregivers.
-Participate in regular individual supervision, staff meetings, multidisciplinary (MDT) meetings, in-service training, and other meetings as required.
-Provide 24-hour on-call crisis intervention and advocacy services as assigned.
-Provide direction and support to volunteers or interns in the Client Advocacy Services Program who work in the Youth Activities Program and on ----Client Advocacy Services administrative tasks.
-Staff the Youth Activities Program, which includes the supervision of clients on the program floor, engaging clients in the waiting/play areas and assessing play/learning levels for age-appropriate activities, and preparing and serving light snacks/meals.
-Assist in or lead the facilitation of client groups as needed.
-Maintain and assure quality and confidentiality of electronic and paper files, statistical tracking, and inventory.
-Arrange emergency clothing or other material/referral resources for clients.
-Collaborate with colleagues within the advocacy team to maintain all programmatic material needs such as the clothing closet, waiting area supplies, food, and other items as needed.
-Assist in the implementation of Safe Shores’ seasonal drives as needed.
-Develop and maintain collaborative relationships with interpreters through the Victim Services Interpreter Bank.

EEO STATEMENT

Safe Shores is an equal opportunity employer and values diversity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

Requirements
EDUCATION AND EXPERIENCE

-A Bachelor's degree (from an accredited institution) is required in social work, psychology, counseling, or a related field. A Master's degree (from an accredited institution) in social work, psychology, counseling, or a related field is preferred. Candidates with a Master’s degree must be eligible for LGPC, LGSW, LCPC, or LICSW in the District of Columbia, or have commensurate licensure in another jurisdiction.
-At least two (2) years of professional advocacy or crisis counseling experience are required.
-A minimum of two (2) years of professional experience working with children and families who have experienced abuse and trauma, and/or general mental health practice.
-Ability to speak and write fluently in both English and Spanish to a variety of individuals and groups. (Spanish language fluency for reading, writing, and comprehension to be assessed as a component of the interview process.)
-Ability to work with caregivers, children, and adolescents.
-Strong interpersonal skills; high level of cultural competence and humility.
-Excellent organizational skills and attention to detail and ability to work independently.
-Ability to successfully pass Child Protection Registry clearance and criminal background check.

PREFERRED QUALIFICATIONS

-Experience working in a Children’s Advocacy Center setting, a mental health practice, or a teaching/childcare setting.
-Familiarity with and a disposition toward the Multi-Disciplinary Team (MDT) approach to the investigation and prosecution of child abuse cases.
-Knowledge of investigative, social services, and legal system in the District of Columbia.

COMPUTER/TECHNOLOGY SKILLS

Must be PC proficient and able to thrive in a fast-paced setting. Must have strong experience with computer technology and equipment and Microsoft Office 365, Outlook, Word, Excel, and PowerPoint.
Reference : Bilingual (Spanish) Client Advocate jobs

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Published at 15-08-2022
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