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Client: North Carolina Department of Health and Human Services (DHHS)
Location: Remote (occasional onsite in Raleigh, NC)
Rate: depend upon experience
Duration: Long-term contract

Role Overview:

The North Carolina DHHS is seeking a Technical Specialist / Project Facilitator to act as a bridge between technical teams, business stakeholders, and project management leadership. This role will involve technical analysis, project coordination, stakeholder engagement, and quality assurance to support IT and clinical/business initiatives.

The ideal candidate will bring experience in Health IT, Epic implementations, and project facilitation, with the ability to communicate effectively across both technical and non-technical teams.

Key Responsibilities:

Technical Analysis & Support:

Analyze technical requirements, workflows, and integration points across clinical and business applications.

Assist with solution design, testing, and validation of application functionality.

Translate technical concepts into business-friendly documentation and presentations.

Support troubleshooting efforts and escalate issues as needed.

Project Facilitation & Coordination:

Coordinate tasks, deliverables, and timelines with IT, clinical, and business teams.

Maintain project documentation (charters, risk logs, meeting minutes, status reports).

Track dependencies and escalate risks or delays to leadership.

Facilitate communication across stakeholders, vendors, and internal teams.

Stakeholder Engagement:

Gather and validate requirements from clinical, administrative, and IT stakeholders.

Lead project meetings, workgroups, and regular status updates.

Ensure project alignment with DSOHF priorities and regulatory requirements.

Quality Assurance & Compliance:

Assist in test plan development and execution for new systems and enhancements.

Ensure compliance with HIPAA, state IT security policies, and organizational processes.

Support post-go-live validation and monitoring of technical solutions.

Continuous Improvement:

Recommend process improvements for IT project delivery efficiency.

Contribute to organizational knowledge base and documentation standards.

Required & Desired Skills:

Epic implementation or operations support – Highly desired, 2 years

Health IT experience – Highly desired, 2 years

Application development & system integration knowledge – Nice to have, 2 years

Project management (timelines, financials, resources) – Highly desired, 2 years

Experience in development lifecycle (specifications, workflow analysis, diagrams, data modeling, documentation, QA) – Highly desired, 2 years

Strong communication skills to convey technical information and promote understanding – Highly desired

This role is ideal for a well-rounded technical analyst/project facilitator with healthcare IT expertise and the ability to manage projects, support system implementations, and ensure compliance in a highly regulated environment.
Reference : Technical Specialist / Project Facilitator jobs

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Published at 24-09-2025
Viewed: 27 times