jobber

0

applicants

French/English Customer Service Rep needs 1+ yearsÂ’ experience
French/English Customer Service Rep requires:
 English - $17.50 pay rate $29.23 Bill rate------------- French Speaking - $20.00
 High school diploma
• 1+ year(s) of experience working in customer service, hospitality or call center environment
• Excellent telephone etiquette, including the ability to communicate with confidence in a clear, professional speaking voice
• Strong verbal and written communication skills
• Demonstrated listening and comprehension skills
• A clear team player with strong interpersonal skills
• Ability to maintain composure when dealing with difficult customer situations
• Excellent time management skills – must be able to prioritize tasks efficiently
• Strong PC skills including MS Office; Word and Excel
• Ability to navigate information systems and intern
 SAP
 Prior optical industry
French/English Customer Service Rep duties:
 Answers incoming calls and processes orders.
• Resolves customer complaints, troubleshoots issues to determine best path for resolution.
• Correctly documents customer interactions and tracks call types.
• Maintains support service levels and upholds Customer Service standards.
• Owns follow up with customers to resolve inquiries regarding order status, shipping status and stock availability.
• Takes inbound phone calls for up-to 90% of assigned shift.
• Performs all other duties as assigned.

Reference : French/English Customer Service Rep , Pays $17/hr Port Washington, NY jobs

Your name:
Your e-mail:
Message or letter of intention:
Upload resume/CV:	Max. 3 MB. Recommended formats: PDF, RTF, DOC, ODT.
Anti-Spam
or cancel

« Go back to category
Is this job ad fake? Report it!   
Recommend to a friend

Published at 20-03-2024
Viewed: 26 times