This job ad has been posted over 40 days ago...
0
applicants
Customer Support Intern
at Jobisite in Maharashtra
Job Description:
We are looking for an Afterhours executive that will be the liaison between our company and its current and potential customers. The ideal candidate must be primarily an excellent communicator and able to remain calm and composed. The candidate will be able to accept ownership for effectively solving Drivers & Brokers issues, keeping customer satisfaction at the core of every decision and behaviour.
Responsibilities
• Handling inbound and outbound calls.
• Receive calls and record significant information.
• Address problems and requests by transmitting information or providing solutions.
• Enter data in the computer system and maintain logs, activities and other information.
• Identify the needs of Driver & Brokers, resolve issues, and provide solutions.
• Also, be well-read on company policies and the website for FAQs or policy related answers.
• Maintain good customer relations.
Requirement
• Fresher or experienced in a relevant position
• Proficient in English (Oral and written) - Mandatory
• Outstanding organizational and multitasking abilities
• Active listener with excellent communication skills
• BPO experience would be an added advantage
• Handling inbound and outbound calls.
• Identify the needs of Driver & Brokers, resolve issues, and provide solutions.
• Also, be well-read on company policies and the website for FAQs or policy related answers.
• Maintain good customer relations.
working days:-
6 days working (rotational week off applicable)
Reference : Customer Support Intern jobs
Reference : Customer Support Intern jobs
Recent jobs at Jobisite
Client Relationship Manager at Jobisite in Gujarat
17-05-2024
KItchen Manager at Jobisite in Nova Scotia
17-05-2024
Travel Designer at Jobisite in Antwerpen
17-05-2024
Data Visualization Analyst at Jobisite in United States Of America
17-05-2024
Assistant Athletics Trainer at Jobisite in Ohio
17-05-2024
Published at 20-07-2023
Viewed: 75 times
Viewed: 75 times