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Service Coordinator needs 3 years of experience performing administrative duties required within a sales or service industry and working knowledge of ERP systems
Service Coordinator requires:
 Onsite
 Proficient in Microsoft Office (Word, Excel & PowerPoint) Experience/Requirements
 Must possess good decision making skills, be very organized and detail oriented.
 Must have excellent oral and written communication.
 Ability to use discretion.
 Problem Solving and ability to escalate matters when needed.
 Data analysis and interpretation skills.
 Speed and accuracy with attention to detail.
 Dispatching and scheduling.
 Move up to 10 pounds and occasionally lift and/or move up to 25 pounds
Service Coordinator duties:
 Schedule service appointments and inspections, resolve customer issues, dispatch, bill review, and contract paperwork.
 May support warehouse and/or other office functions.
• Schedule appointments, dispatch technicians for service and inspections as needed to maximize tech productivity.
• Create work orders, providing status to customer and following up with technicians.
• Confirm work order is completed and/or closed by reviewing all notes and following up on pending items.
• Complete contract paperwork and QC paperwork.
• Schedule sub-contractor work.

Reference : Service Coordinator, PAYS $25/HR jobs

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Published at 14-07-2023
Viewed: 51 times