Customer Care Officer (Academics) JB3213 at Kontak Recruitment / America Jobs

This job ad has been posted over 40 days ago...

applicants

Customer Care Officer (Academics) JB3213

at Kontak Recruitment in Western Cape

Customer Care Officer (Academics) JB3213
Century City, Cape Town
R6000 – R6500 per month plus incentives

To ensure customer retention by assisting with social media queries, cancellation requests, and salvaging, and transferring courses. Assisting with projects relating to complaints, cancellations, and transfers, including call-out projects.

Educational requirements:
Grade 12
1-2 years of customer service experience
MS Office proficient

Duties and Responsibilities:
Transfers
Processing and submission of authorization vouchers
Social media customer services and query handling
Cancellations – effective response and salvaging
Achieve targets
Reporting and administration
General administration and ad-hoc duties
Reference : Customer Care Officer (Academics) JB3213 jobs

» Apply now