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Technical support at Jobisite / America Jobs
This job ad has been posted over 40 days ago...
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applicants

Full-time Technical support

at Jobisite in Arizona

Technical Support
Location: Chandler, AZ
Duration: 12 months

Description:
MUST HAVES: Win10 , iOS
Internal Employee Technology Support role for a global user-base. Role involves basic troubleshooting of Microsoft applications and proprietary system via phone.
Desired experience in Microsoft Office application suite -- how to, in addition to troubleshooting.
Candidate should have excellent customer service skills. In-house training will be conducted. Technologies may include, but not limited to: Windows 10/, Microsoft Office, iOS (iPad/iPhone), and ticketing systems.

Required Skills
Internal Employee Technology Support role for a global user-base.
Role involves basic troubleshooting of Microsoft applications and proprietary system via phone.
Desired experience in Microsoft Office application suite -- how to, in addition to troubleshooting. Candidate should have excellent customer service skills.
Technologies may include, but not limited to: Windows 10/, Microsoft Office, iOS (iPad/iPhone), and ticketing systems.

Desired Skills
Technology Call Center and or Customer Service experience desired.
Ability to utilize multiple resources to determine causes and resolutions of technology problems and incidents.
Ability to consistently meet or exceed performance targets and goals correlated with call handling and customer service.

Qualification Rating
Must Have
Operating Systems
Microsoft Windows

Technical
iOS
Microsoft Windows
Production Reporting & Analysis


Simon Thakur
Associate Recruiter
Phone: (573) 288-9946
Email: sthakur@iconma.com | www.iconma.com
Reference : Technical support jobs


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Published at 13-04-2023
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