CSR - Customer Service Representative Remote-$45 at Jobisite / America Jobs

This job ad has been posted over 40 days ago...

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CSR - Customer Service Representative Remote-$45

at Jobisite in Texas

Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delivering world class service. This is all powered by our focus on hiring and retaining extraordinary people. Our clients trust us with their most valuable possessions so, we’re more than just a bit selective when it comes to hiring new team members. Our service team is the best in the world, with a client satisfaction rating triple the industry average.

What We Need

While working closely with senior management, the primary responsibility of a Service Agent is to support our clients. You’ll do this by

Providing a concierge/white-glove level service
Removing barriers, and ensuring end-to-end resolution on all matters, such as servicing, billing, and maintenance of home and auto insurance policies
Add complex additions and alterations of multimillion-dollar commercial accounts and risk portfolios. A resolving client complaints,
Managing retention of accounts,
Preventing cancellations among clients,
Generating cross-sell leads and upselling coverage to existing clients.
Reference : CSR - Customer Service Representative Remote-$45 jobs

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