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Genesys Developer
at Competence Skills Pvt Ltd in Texas
Hi,
Greetings of the day
This is an excellent opportunity with our client.
Job title : Genesys Developer
Location: Remote.
Responsibilities will include but not limited to :
- Develop new and/or enhance existing application or system code as assigned or provided in technical specifications
- Perform the day to day functions such as running of existing programs, applications, jobs, reviewing logs for errors, writing or editing software and code, performing testing activities, and updating documentation
- Coordinate activities with other technical and functional areas as required
- Work may include sensitive healthcare information, data, trends, or claims
- Support other team members, removing technical road blocks, and suggest new technical solutions
Qualifications for this role :
Bachelor's degree in computer sciences, software engineering, technology management, business management, or similar.
Experience in developing IVR callflows and Routing workflows using Composer
• Extensive SCXML troubleshooting
• Experience in Orchestration Server
• Extensive knowledge in Genesys rule authoring tool (GRAT), Genesys rune engine(GRE), ORS, CPD, OCS
• Experience in ECMA scripting
• Experience in designing, developing and debugging routing solutions implemented using Genesys Orchestration Server, Genesys Rules Engine and URS
• Kubernetes, Jenkins, Java
• Working knowledge of Genesys Framework, reporting, routing and multi-channel components
• Ability to architect routing design and development for new solutions that will be implemented for the customer
• Clear understanding of reporting (GIM/ICON) schema and impacts to reporting with respect to routing changes
• Experience in troubleshooting routing issues in production on call
• Excellent Communication and interpersonal skills
• Configuration management tools
Exceptional communication and interpersonal skills.
If you are interested in this position, location with required skills. Please share your consultant’s updated resume with the expected pay rate.
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Thanks & Regards
MD IRFAN
US IT RECRUITER
IT & PMO Resource Professionals - Services & Consulting |
Direct: +1 727 998 2248
Desk: +1 732 302 8306
Email: irfan@competenceskills.com
Reference : Genesys Developer jobs
Reference : Genesys Developer jobs
Published at 03-09-2022
Viewed: 142 times
Viewed: 142 times