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Role:- Production Support
Location:- SFO,CA/NC

Client: Wells Fargo

Responsibilities include:
• Production support including resolution of complex technical issues, provide expertise in partnership with application teams, vendor applications and infrastructure partners.
• Responsible for the continual update and maintenance of applications and systems, including routine updates, vulnerability remediation, capacity assessments and technology refreshes.
• Lead the resolution of complex issues to meet established service level agreements.
• Use diagnostic tools to troubleshoot complex computer application problems or restore service.
• Respond to monitoring alerts, troubleshoot to root cause during failures.
• Managing and execution of change events, including enhancements, upgrades, and patching.
• Strategically analyze complex business problems and develop solutions, including designing and creating solutions to problems.
• Partner and collaborate with Enterprise business partners and technology teams
• Act as an escalation point for application support and troubleshooting.
• Required Qualifications
• 7+ years of application development and implementation experience
• 5+ years of Red Hat Linux or UNIX experience
• 5+ years of distributed servers platform experience
• 3+ years of Middleware experience in Tomcat, WebLogic, WebSphere etc.
• 3+ years of Webserver experience in NGNIX, Apache etc.
• Knowledge of network systems including F5, route traffic through subnets, virtual network gateways etc.
• 2+ years of Splunk, AppDynamic experience

Desired Qualifications
Good verbal, written, and interpersonal communication skills
2+ years of ServiceNow experience
Knowledge and understanding of technology development: high-availability and high-volume transaction processing systems
A BS/BA degree or higher
Knowledge of Java, software lifecycle release tools (UDeploy, Subversion, Github), workflow tools, or other experience in application support.

Reference : Production Support jobs

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Published at 04-08-2022
Viewed: 132 times