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Work with stakeholders and analysts to understand and recommend solutions to meet business requirements

• Leverage knowledge and experience of Service Management processes to design and deliver an exceptional user experience

• Understanding and awareness of system dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable

• Organize and Manage development efforts, including design, testing, migrations, etc.; interfacing with vendors, users, and management as necessary

• Develop and modify ServiceNow workflows, forms, lists, business rules, UI components, Web services, tables, menus, client scripts, UI Scripts, ACLs, UI Pages and scripted REST APIs.

• Provide configuration and customization including, but not limited to user interface, workflow administration, reports, data imports, integration, custom scripting and third-party software integrations by applying best practices.

• Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership in solving business processes and/or technical problems during project delivery.

• Experience with Web technologies (SOAP, JSON, XML, HTML, JavaScript, AJAX, and Web Services)

• Experience with integration with other external modules, platforms and third-party products as well as encryption capabilities

• Experience working with ServiceNow Integration Hub, ITSM, ITBM, CMDB, and GRC applications.

• Strong knowledge of ServiceNow data schema and underlying tables with ACLs for various modules.

• Strong understanding of ServiceNow platform and PAAS model with relevance to ServiceNow integration solutions including: SSO, SAML, Web Services, LDAP, JDBC, ODBC, REST, and MID server

• Review and analyze the effectiveness and efficiency of existing configuration and workflows to develop strategies for improving or further integrations leveraging ServiceNow.

• Create and maintain documentation as necessary for comprehensive business process, operational, security audits, business requirements, technical specifications, and system architects.

• Provide expert-level support and technical mentoring including training and guidance of junior staff and administrators
Reference : Servicenow Developer jobs

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Published at 26-06-2022
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