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IT Support Analyst needs 2+ years of work experience
IT Support Analyst requires:
 Windows workstation administration Powershell scripting experience
 Familiar with vulnerability scanning tools
 Customer service IT Security skills
 Documentation skills
 Ability to work independently and as part of a team Troubleshooting and problem analysis
 Written and verbal communication skills

IT Support Analyst duties:
 Responding to technical queries and issues
 Resolve problems in a timely manner
 Provide technical recommendations.
 Ensure the end point devices comply with standards on all appropriate patches and updates.
 Research vulnerabilities and determine impact on the computing environment
 Work with other Data Center Infrastructure teams to address critical tasks
 Problem resolution and technology request fulfillment
 Review and maintain proper software inventory technical documentation
 Update install scripts and review logic for automated processes
 Maintains Appropriate Procedure Documentation.
 Performs all other duties as assigned by Management.
 Work directly with end users and supervisor to resolve specific problems identified.
 Discretion required in processing and communication of private information.
 Determine the root cause of problems through analysis and problem-solving activities.
 Responds to issues from all organizational levels.
 • Communicate problem with resolution status to customers, vendors, or management.


Reference : IT Support Analyst, PAYS $25/HR jobs

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Published at 21-06-2022
Viewed: 193 times