0
applicants
customer service agent
at REMOTE TRANSALTA in Texas
Job Description:
TC Energy is looking for a friendly, detail-oriented, and professional Customer Service Agent to join our remote support team. In this role, you will serve as the first point of contact for customers, addressing inquiries, resolving issues, and ensuring a high-quality customer experience in alignment with our company values.
Key Responsibilities:
Respond to customer inquiries via phone, email, and chat in a timely and professional manner
Resolve customer issues by identifying the root cause and offering appropriate solutions
Maintain accurate records of customer interactions using internal systems
Collaborate with internal departments to escalate and follow up on complex cases
Provide feedback on common issues to improve service processes and efficiency
Qualifications:
High school diploma or equivalent (post-secondary education is a plus)
1+ years of experience in customer service or a similar role
Excellent communication and interpersonal skills
Comfortable working with CRM systems and remote communication tools
Ability to stay organized, focused, and responsive in a fully remote environment
Why TC Energy:
At TC Energy, we are committed to delivering reliable energy and exceptional service. Join a company that values integrity, innovation, and your professional growth.
How to Apply:
Interested candidates should send their resume to [email protected]
with the subject line "Customer Service Agent Application [Your Name]
Reference : customer service agent jobs
Reference : customer service agent jobs
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Customer Service Agent at REMOTE TRANSALTA in Texas
15-11-2025
Published at 15-11-2025
Viewed: 2 times
Viewed: 2 times