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Customer Support Representative
at EquisHomes in Illinois
EquisHomes Real Estate is a Texas-based property company committed to delivering exceptional real estate services across residential and commercial markets. We pride ourselves on providing top-tier client experiences built on professionalism, responsiveness, and genuine care. Our mission is to simplify the real estate process through expert guidance and outstanding customer support.
Position Overview:
We are seeking a Full-Time Remote Customer Support Representative to join our growing team. This individual will serve as the first point of contact for clients, agents, and partners handling inquiries, providing information, and ensuring a smooth and positive experience throughout the customer journey. The ideal candidate is organized, empathetic, and communicates with clarity and professionalism.
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Key Responsibilities:
Respond promptly to client inquiries via phone, email, and online chat.
Provide accurate information about property listings, appointments, and company services.
Coordinate with agents and internal teams to ensure timely responses and client satisfaction.
Update client and property data within CRM systems.
Handle basic troubleshooting, scheduling, and follow-up communications.
Maintain a professional, courteous, and customer-focused approach at all times.
Identify common client concerns and suggest process improvements to management.
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Qualifications:
High school diploma or equivalent required; associate degree preferred.
Previous experience in customer service, call center, or real estate support role.
Excellent verbal and written communication skills.
Strong problem-solving and interpersonal skills.
Comfortable using CRM systems, Microsoft Office, and online communication tools.
Ability to work independently in a remote environment.
Reliable internet connection and quiet workspace.
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What We Offer:
Competitive salary plus performance incentives.
100% remote, full-time position (Texas-based preferred).
Career advancement opportunities in a fast-growing real estate company.
Supportive, collaborative, and inclusive work culture.
Ongoing training and professional development.
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How to Apply:
Interested candidates should send their resume and a brief cover letter outlining their experience and interest in the position to [email protected]
Please use the subject line: Remote Customer Support Representative EquisHomes Real Estate (Texas).
Reference : Customer Support Representative jobs
Reference : Customer Support Representative jobs
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