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Customer Service Agent
at REMOTE TRANSALTA in Texas
About Us
Remote TransAlta is a forward-thinking energy solutions provider, committed to operational excellence, sustainability, and innovation. We are growing our remote team and are looking for professional, people-focused individuals to join us as Customer Service Agents.
Position Summary
As a Remote Customer Service Agent, you will be the first point of contact for our clients, providing support, answering inquiries, resolving issues, and ensuring a high standard of customer satisfaction. This position is entirely remote, offering flexibility and competitive pay.
Key Responsibilities
Respond to customer inquiries via email, chat, and phone in a timely and professional manner
Provide accurate information about products, services, and account-related questions
Resolve complaints and troubleshoot basic issues with empathy and efficiency
Document interactions and maintain up-to-date records in our CRM system
Collaborate with internal teams to escalate and follow up on complex cases
Maintain a positive, solution-oriented approach with every interaction
Qualifications
High school diploma or equivalent (some college preferred)
Previous experience in customer service, support, or call center roles
Excellent written and verbal communication skills
Strong problem-solving skills and attention to detail
Comfortable working independently in a remote setting
Reliable internet connection and a quiet home workspace
Compensation
$45/hour
Flexible schedule
Paid training provided
Opportunities for advancement
How to Apply
Interested candidates should send their resume to:
📧 [email protected]
Reference : Customer Service Agent jobs
Reference : Customer Service Agent jobs
Recent jobs at REMOTE TRANSALTA
customer service agent at REMOTE TRANSALTA in Texas
15-11-2025
Published at 15-11-2025
Viewed: 3 times
Viewed: 3 times