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Italian-Speaking B2B Digital Advertising Support Advisor
at Staffgreat in Portugal
A leading customer experience provider in Portugal looking to recruit a Italian-speaking B2B Support Advisor for a global project in the digital advertising sector.
This is an exciting opportunity for experienced professionals to provide specialized support via chat to sales teams and advertisers on a major digital advertising platform. If you have a background in B2B environments and enjoy working in tech-driven roles, this is the role for you.
As a B2B Support Advisor, you will be responsible for providing real-time assistance to sales teams and advertisers using a digital advertising platform. All support is delivered through chat, ensuring fast, accurate, and professional service.
Your Role
Supporting B2B clients (sales and advertisers) via live chat
Troubleshooting platform-related issues and providing efficient resolutions
Using ticketing tools to track, document, and manage customer interactions
Escalating complex or technical cases as needed
Maintaining up-to-date knowledge of platform features and updates
Ensuring a high standard of service quality, responsiveness, and accuracy
Your Qualifications
Fluency in Italian (C2 level) and English (B2 level)
Minimum 2.5 years of experience in Digital Advertising or Technical Customer Support
Prior experience handling B2B communication via chat and/or ticketing systems is a strong plus
Excellent communication and problem-solving skills
Comfortable working in a structured, fast-paced support environment
Tech-savvy and adaptable to platform updates and new tools
The Offer
Attractive base salary and performance-based incentives
Relocation support package to help you settle into life in Lisbon
Private health insurance and additional benefits
Opportunity to work for a globally recognized brand and enhance your CV
A vibrant and multicultural work environment
Modern office in central Lisbon, easily accessible and well-equipped
Benefits
Accommodation provided
Close to the beach
reat base salary
Multicultural Team
Progressive company culture
Reference : Italian-Speaking B2B Digital Advertising Support Advisor jobs
Reference : Italian-Speaking B2B Digital Advertising Support Advisor jobs
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Published at 24-09-2025
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Viewed: 3 times