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This is an office based role, you must be able to commute to and work in the City of London as a norm

About Us

Archax is an FCA-regulated exchange, broker and custodian for digital assets, targeted at professional and institutional clients. Our services cover all types of digital assets – from cryptocurrencies to NFTs to digital securities – as well as traditional financial instruments too. Our vision is to develop a truly digital capital markets ecosystem that bridges traditional and crypto markets, leveraging tokenisation and blockchain/DLT/Web3.0 technologies.

The Role

Archax has reached a growth point in its development and an opportunity has arisen for an experienced Systems & Support Engineer to join the team. They will bring some experience supporting a variety of systems and technologies preferably from a capital markets environment. The successful applicant will have worked in an environment where internal developers have built trading software.

They will provide a senior technology support function and ongoing project-based engineering work across the technology estate, including desktops, severs, networking, public cloud and applications, both off the shelf and bespoke.

Applicants will have a strong engineering background, be ambitious, bright, motivated and have substantial experience in a highly technical role. They will also be comfortable gaining and maintain professional qualifications.

Archax is a highly regulated fintech scale-up so experience of working in a rapidly evolving fluid company is vital. The successful applicant must have experience in a firm that has delivered product to external customers.

Knowledge and Experience Required:

2-3 years + experience as a hands-on Technical Support ---Engineer/Application Support Analyst
Hands on experience administering Linux and Windows estates
Excellent problem-solving and communication skills
Networking knowledge
Hands-on experience administering Office365 platform and applications
Understanding and experience with the administration of SQL databases
Experience with task automation, leveraging Python, Bash and/or PowerShell
Experience with monitoring tools – PRTG, Grafana, OpenSearch, Prometheus.

Beneficial Experience:

Hands-on experience with Amazon Web Services
Hands-on experience with Kubernetes/containerised environments
Experience with No-Code tools such as Retool or Appsmith
Experience with SOC2/ISO 27001 Certifications.

Other required Skillsets/Traits:

Experienced in taking ownership, responsibility and accountability of projects end to end.
Excellent project management skills
Strong written and verbal communication skills
Strong analytical skills including problem solving and solution-orientated thinking
Able to use initiative, work unsupervised and comfortable taking responsibility
Energetic personality with the drive to effect change and develop relationships across all levels of the business
Degree or relevant industry qualification

Benefits:

Competitive salary
Discretionary bonus
Company pension scheme
Comprehensive private healthcare scheme
Death in service benefit
25 days holiday. Increasing by one day each year up to 30 days
Extra day’s holiday for birthday
Being part of an entrepreneurial, exciting, fast-growing, and future thinking company
Opportunities to attend events representing Archax and its vision
Encouragement and support in your personal career development and industry knowledge

Archax is an equal opportunities employer and places a high value on diversity and inclusion. We do not discriminate based on any attribute.

Reference : Systems & Support Engineer jobs

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Published at 20-06-2025
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