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Full-time Customer Service Representative

at AEON Media Solutions in New York

We are seeking a motivated and friendly Customer Service Representative to join our team! In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your main responsibilities will include answering inquiries, resolving issues, and ensuring customer satisfaction.

Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Assist customers with product information, order status, and troubleshooting.
- Resolve customer complaints and issues effectively, ensuring a positive experience.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to improve service processes and customer experience.
Reference : Customer Service Representative jobs


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Published at 05-05-2025
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