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Full-time Program Manager

at SterlingEaglerock in Washington

Program Manager is responsible for overall daily planning and execution of service contracts. This position will be responsible for all business planning, customer interface, sub contracts, and subsequent build out, operations and maintenance of the network. The Program Manager will interact with all levels of the customer organization (first level to executive level). Must prepare and submit budgets, lead a team to optimize operations, and facilitate growth with these existing customers.
• Responsible for all customer interface, sub contracts, subsequent new business expansion build out, operations and maintenance of the network.
• Effectively interact with all levels of the customer organization to whom delivers its services or obtains utility subcontracted services in support of that contract.
• Prepares and submits annual operations budgets, delivers the pro forma revenue stream, supervises on-site personnel and coordinates the activities of sub-contractor and customer personnel assigned to the contract.
• Coordinates Managed Services activities with local Program Office resources to meet/exceed all contractual requirements and customer expectation
• Coordinates all business and program activities to maintain cost, quality, and schedule parameters.
• Leads, directs, and manages the installation, maintenance, and performance of the network, in accordance with the utility’s schedule for economic justification of the project and the Company's fiscal plan.
• Develops, executes and conducts a scheduled periodic review of the deployment and imposes proactive scheduled maintenance and operational tests to ensure system performance.
• Develops topics for and conducts weekly meetings with customers, monthly meetings with corporate headquarters and special meetings as necessary. This demands an ability to de-conflict competing interests and prioritize the efforts of all participants along with necessary fiscal, physical, and personnel resources.
• Is responsible for all personnel actions including the employment and release of personnel in the program management team.
• Is responsible for insuring that the program remains on schedule, meets all performance metrics established in the contract, and stays within the allocated budget
• Represent Company in a positive, professional manner when working with both external and internal customers.
• Support and adhere to Company’s Code of Conduct and Ethics Policy.
• Perform other duties as assigned or required.


Required Skills:
• Requires the interpersonal, written, and oral communications skills to interact with utility customers, potential utility customers, contractor’s organizations, and local community agencies.
• Must possess the abilities to work with a broad spectrum of people from customer, senior management team, to the entry level worker.
• The ability to coordinate, schedule and prioritize the activities of the Supervisors/leads and other personnel within the scope of the contract team and involved in complex and multi-discipline activities is a must.
• Personal Computer knowledge
• Familiarity with Microsoft Office Suite
• Keyboard/typing skills
• Ability to effectively communicate both verbally and in writing.
Required Experience:
• A BS degree in electrical, network, systems, RF, computer, business or related disciplines or Project Management Professional (PMP) certification coupled with relevant experience are required.
• 5+ years of experience in project management or a similar multi-disciplined business environment.
• Experience in the utility, telecommunications or similarly regulated industries is a plus and benefits the individual, as well as the goals of the program and company.
• 5+ to 7 years of hands on industry related experience.
• 4 year College / University degree

Reference : Program Manager jobs


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Published at 05-08-2018
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