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Full-time Admissions and Operations Associate

at Global Health Corps in New York

Position Overview:

The Admissions and Operations Associate (AOA) is a one-year position (August 15, 2018-July 31, 2019) for a detail-oriented, thoughtful, systems thinker to support our small, entrepreneurial Selection team. The Selection Team is a part of the Central Operations Team at Global Health Corps and consists of the Vice President of Operations, Admissions and Operations Manager, and Admissions and Operations Coordinator. This dynamic team oversees the screening and selection of each class of fellows. Last year, GHC screened over 9,000 applications for 140 fellowship positions. The Selection process begins in January before applications close and ends in June once the fellowship class is confirmed. The application process moves through five rounds, with each round narrowing down the pool of applicants. We are a team of people who work really hard and have an amazing time doing it.

This position was created to support the second year of a two-year transition to a new online application management system. The online application system is where a) candidates complete their application materials and check their status, b) 400+ reviewers view and evaluate candidate qualifications, and c) the GHC Selection team manages the progression of our approximately 10,000 applications through the process. In addition to supporting the scoping, testing, and management of this new online application system, the AOA will help us advance the Selection team from a scrappy process to a more sustainable process supported by strong systems and institutionalized knowledge. This is our year for transforming the way we find our new fellows, and we need a creative, focused, and systems-thinking partner to help us do it!

The AOA thrives in a dynamic, global, collaborative and fast-paced environment where we are passionate about what we do, care deeply for our greater mission, and work hard to achieve results. S/he brings a solutions-oriented and client service mindset, demonstrating excellent attention to detail and a value for collaboration across a range of teams, cultures, and time zones.

Global Health Corps:

Global Health Corps (GHC) is building a new generation of global health leadership. We believe that solving the world’s most pressing global health challenges requires better and more connected leaders who are able to work across traditional boundaries like geography, sector, and issue area to engineer stronger global health systems. We need more than clinicians and providers; we need management consultants, engineers, artists, and architects. We need new leadership voices and new perspectives, especially those representing the populations most often left out and unheard.

GHC competitively recruits and selects emerging leaders from around the world who represent a wide range of skillsets and areas of expertise, all of which are critical to rebuilding and strengthening health systems. GHC is developing a cadre of health equity leaders through a unique leadership development program that utilizes experiential and formal learning methods.

Through a one-year fellowship program, fellows address a wide-range of health issues with high-impact grassroots organizations, NGOs, and ministries of health in Rwanda, Malawi, Uganda, Zambia, and the United States. Fellowship positions are demand-driven, ensuring that our fellows fill real-time health systems gaps and serve to amplify the great work already in progress. Placement organizations benefit from the skills and energy of fellows, as well as the support of GHC. We are building a network of young changemakers who share the common belief that health is a human right.

For more information, visit our website or find us on Facebook, Twitter, or Medium.

Responsibilities:

Support the transition to a new online application system
Test all functionalities of the new system from all user perspectives, including applicants, reviewers, and Selection staff
Work with Selection team interns and staff to identify and resolve any issues with the system that occur during the testing period (Sept-Dec) or in real time during the Selection process (Jan-June)
Help track information about submitted applications, including exporting data reports, tracking applicant status, and sharing updates with relevant staff members
Create how-to guides to institutionalize knowledge for the Selection team and reviewers
Support the Selection team in managing the application review process
Update Selection materials, including reviewer training PowerPoints and videos, application/review forms, and email communications
Support on applicant communications, including responding to applicant questions in our customer service email accounts and sending applicant status updates
Support preparations for and execution of each round of application review, including collecting information from applicants and reviewers, as well as coordinating semi-finalist interviews
Leverage Excel functions - including pivot tables, filters, simple formulas, etc. - for basic data analysis, to draw insights from survey results and make recommendations for Selection process improvements
Manage travel booking for fellows to attend Training Institute and the End of Year Retreat
Coordinate with Country Teams to update the Fellow Travel Policy
Work with GHC’s travel agency to book fellow travel, identify travel deals, and optimize the travel budget
Research and update existing visa guidelines for fellows who will be traveling outside their country of origin
Support a range of other program and operational tasks as needed throughout the year, including special projects as assigned

Qualifications:

At least 6 months of experience using a relational or CRM database to collect, update, or search for data, ideally including experience developing and/or testing new features
Familiarity with organizing/analyzing data in Excel using functions such as filters, simple formulas, pivot tables, conditional formatting, etc.
At least one year of experience working in an office setting preferred
Enjoys learning and working with software tools and new technologies
Excellent attention to detail and ability to prioritize tasks to maximize time without sacrificing quality
Ability to summarize and present technical material in a clear, succinct, and organized manner for lay audiences
Customer service mindset in interactions and creating materials
Enjoys solving problems, including in content areas that are entirely unfamiliar
Flexible and able to adapt to changing plans and priorities
Deeply believes that equity and social justice are important and is driven to act on this belief
Due to the high volume of applications received, only those selected for an interview will be contacted.

Please apply at: jobs.lever.co/ghcorps/0061214e-7953-412e-89e5-bb7aea3d28e5
Reference : Admissions and Operations Associate jobs


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Published at 10-07-2018
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