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Full-time Customer Support Engineer

at Calm Water Business Partner, LLC in California


Responsible for being the key interface for new and existing customers
between field sales, service and engineering to coordinate system design,
delivery and installation. Manage logistics of complex installations.
Design and review system configurations. Provide email and phone support and
when needed travel to customer locations and trade shows (10 - 25% travel
domestic and international). Maintain CRM records to ensure customer
expectations are met. Review order backlog, manage timelines and ship dates.




Must have a strong Mechanical and Electrical aptitude. Must be a team
player with strong communication, technical problem solving, multi-tasking,
computer, project and time management skills. Experience with CAD software
required (SolidWorks is preferred). Experience with CRM and Microsoft
Dynamics AX is a plus. Experience with vibration control, semiconductor
equipment, materials research, cell biology, or electron-beam imaging
instrumentation is a plus.



BSME and a minimum of three years of customer-facing experience in a
high-tech environment is required.



Competitive salary and benefits package including relocation from within the
Continental United States. Must be authorized to work in the United States
without sponsorship of any kind now and in the future.



Reference : Customer Support Engineer jobs


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Published at 14-02-2018
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