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PR 1424280/Guest Services Representative
at PeopleReady in Nebraska
The PeopleReady located at Charlotte, North Carolina, 28213 is currently hiring a PR 1424280/Guest Services Representative
Job Description
Guest Services Representative
PeopleReady ofCharlotte, NC is now hiring Guest Services Representatives!The Guest Services Representative will assist the guests efficiently, courteously, and professionally in all front office related functions. The Guest Services Representative will cover all aspects of the front office when General Manager is not present.
Apply today and you could meet with our team to discuss this position as soon as tomorrow
Get hired through PeopleReady and you'll benefit from:
Work for some of the top companies in your area
Competitive pay and steady schedule
Great opportunity to grow and expand your career
Pay Rate:
The pay rate for this job is $15 / Hour
What you'll be doing as a Guest Services Representative :
Represent hotel in a professional and courteous manner; check guests in and out in a timely and efficient manner
Ensures reservations are taken correctly and courteously
Must be proficient in computer operating system
Available at all times to deal with guest issues in a professional manner
Notify General Manager or equivalent immediately of any guest, employee, or cash concerns
Supervise property staff as needed
Ensure compliance of safety and security standards
Reports to Market Manger in General Manager absence
Responsible for bank deposits in General Manager absence
Identify and follow up on life/safety issues and inspection issues
Notify General Manager or equivalent immediately of any safety and/or security violations of policy
Leave all desk and office areas in a clean and in a neat manner
Take responsibility for insuring that property is always clean and free of any trash and debris
Available shifts:
Shift timings -1st Shift (Day)
Job requirements:
Ability to read, understand, interpret information found in a variety of reports and other internal hotel information
Ability to read, speak, write in an efficient manner in order to interact with guests and staff
Handle administrative duties as assigned
Sufficient mathematical skills to calculate room revenue, average rate, occupancy percentage and count and balance a cash bank, etc.
General computer proficiency
Possess thorough knowledge of Front Office and related department operations, service standards and techniques, guest relations and etiquette, up selling techniques, in order to ensure the effective operation of the front office and related departments (examples include providing high level of service, effective staff training, proficient problem solving, effective cost controls, etc.)
Possess the knowledge and ability to perform a variety of front office and related positions in response to business needs
Ability to compose and express thoughts in a clear and concise way to ensure effective communication
Ability and flexibility to work long hours on a regular basis and as business conditions demand
Ability to manage multiple activities often in stressful situations with time constraints
Ability to use time management skills to effectively get task accomplished
Ability to make effective judgment on all facets of front office operations and staff, and the ability to effectively solve guest andoperational problems.
Physical Demands:
Indoor work with hard and carpeted surfaces
Standing for eight (8) hour shifts This position is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl.Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
Exposure to extreme weather conditions, cold and heat
Extensive use of hands and fingers for manipulation of keyboard, answering phone calls (100% of the time)
Use of computer terminal, which requires extensive eye contact with a video display terminal
Ready to take control of the way you work?
Complete our application to join the PeopleReady team today.
#HOS
PeopleReady is an equal opportunity employer, and we value diversity. We do not discriminate based on race, religious affiliation, color, national origin, gender, age, marital status, sexual orientation, veteran status, or disability.
Reference : PR 1424280/Guest Services Representative jobs
Reference : PR 1424280/Guest Services Representative jobs
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Published at 11-06-2024
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Viewed: 58 times