Care Coordinator at Jobisite / America Jobs

This job ad has been posted over 40 days ago...

applicants

Care Coordinator

at Jobisite in California

JOB SUMMARY

Care Coordinator will coordinate care for patients through outreach, the authorization process, follow up, scheduling of appointments, and health education.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Support telephonic outreach to patients.
Generate reports from multiple systems.
Work assigned cases (outreach to patients, educate patients, coordinate services, schedule patient visits etc.).
Answer incoming calls.
Understand the requirements of the caller and provide precise information, triage appropriately.
Use questioning and listening skills that support effective telephone communication.
Use an effective approach to handle special telephone tasks like call transfers, taking/sending messages, call interruptions, holds, and unintentional disconnects.
Understand the impact of attitude in handling calls professionally.
Be courteous and conscientious of call queue at all times.
Support excellent customer service philosophy.
Schedule new patient and follow up visit appropriately.
Submit and/or follow-up on authorizations.
Eligibility verification and reconciliation.
Coordinate with clinic and clinical staff as needed.
Stays in compliance with all HIPAA regulations.
Good understanding of medical terminology.
Maintain daily, positive communication with other departments.
Encourage a cooperative, team approach to interdepartmental workflow.
Assist other departments as appropriate.
Attend meetings as required.
Perform other duties, as assigned.

Requirements
EDUCATION, TRAINING AND EXPERIENCE

Medical Assistant Certificate preferred, or equivalent experience
High School Diploma or GED.
Minimum of 3-5 years of experience in a medical office setting.
Must be bilingual Spanish or Armenian

BENEFITS:

Medical, Dental and Vision – 100% paid by Employer

Life Insurance and Accidental Dismemberment – 100% paid by Employer

Paid Holidays

Paid Time Off

401K

401K Matching

Flexible Spending Account

Fringe

Supplemental Insurance
Reference : Care Coordinator jobs

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