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Admin Processor needs 1 year in telephone customer service or related experience

Admin Processor requires:
 1 year in telephone customer service or related experience
 Excellent communication skills
 Knowledge of the use of PCs and related software
 Experience in data entry (alpha and numeric) or with a 10-key calculator with minimal error ratio.
 Position requires sitting for long periods of time and considerable handling of paperwork, telephones, as well as keyboarding requiring repetitive motions with fingers

Admin Processor duties:
 Responds to telephone inquiries and complaints using standard scripts and procedures
 Answers questions regarding child support payments posting, payments disbursement, and account histories.
 Defines or resolves inquiries received either through written or telephone correspondence.
 Gathers information, researches/resolves inquiries and logs customer calls
 Communicates appropriate options for resolution in a timely manner
 Informs customers about services available and assesses customer needs
 Maintains updated records and logs.
 All other duties as assigned


Reference : Admin Processor, PAYS $15/HR jobs

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Published at 03-04-2023
Viewed: 73 times