This job ad has been posted over 40 days ago...
0
applicants
Desktop Support Technician
at Jobisite in Maryland
Hi,
Hope you are doing well!!
This is Rizwan from Teamware.We have Job opening for Desktop Support Technician
Role : Desktop Support Technician
Location : Frederick, MD (Day 1 Onsite)
Duration: Contract Long Term
Job Description :
Act as a point of contact to support service users and customers across the organization
Should be willing to work in shifts and provide 24/7 support
End to End ownership of tickets and update tickets periodically
Answers intermediate level calls and creates and/or updates trouble tickets or service requests for all client calls, emails and user created tickets - documenting all activities completely and accurately in the ticket.
Manage support requests that can come through a range of channels such as email, chat, and telephone
Troubleshoots moderate level support issues and provides timely resolution.
Obtains assistance with, or escalates, complex problems to more senior support technicians for resolution.
manage support requests that can come through a range of networks, such as email, chat, and telephone.
Reference : Desktop Support Technician jobs
Reference : Desktop Support Technician jobs
Recent jobs at Jobisite
Radiologist at Jobisite in Kerala
21-04-2024
Associate IT Sales at Jobisite in Uttar Pradesh
21-04-2024
Consultant Physician at Jobisite in Kerala
21-04-2024
Direct Sales Representative - Remote at Jobisite in New South Wales
21-04-2024
Personal Assistant at Jobisite in Florida
21-04-2024
Published at 12-12-2022
Viewed: 107 times
Viewed: 107 times