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About JR Media:

JR Media is a leading digital marketing agency based in the USA and is expanding into Southeast Asia We constantly strive for excellence. Through upgrading to the latest technology and seeking new ways to stay on top in our markets, we focus on training and development of the best and brightest employees in the business.

Job Summary/Description: This position is responsible for providing our customers with superior customer service virtually.

Responsibilities • Make customers feel like family when answering questions and solving problems • Answer any questions the customers may have • Assist Customers in managing their campaigns • Respond to all complaints in a friendly and professional manner

Qualifications • Friendly attitude even when dealing with disgruntled employees • Responsible and proven ability to maintain scheduling commitments • Ability to problem solve quickly concerns customers may have • Good communication skills with customers

You must be available from 9 AM-6PM EST (9PM-6AM Jakarta). This is a remote, full time position

We are looking forward to receiving your application. Thank you!
Reference : Customer Service jobs

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Published at 06-12-2022
Viewed: 124 times