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Full-time Technical Writer/Editor

at Akvarr INC in Washington

Minimum/General Experience: This position requires a minimum of eight years of experience of which at least three years must be specialized.

Specialized experience includes statistical analysis, analysis of business applications, technical documentation, website content development, and development of communications plans. Candidates must have demonstrated ability to communicate orally and in writing and a positive customer service attitude. Candidates must be proficient in MSWord, Excel, PowerPoint, and Adobe Acrobat. Experience with graphic design products such as Adobe InDesign, Photoshop, and Illustrator is preferred. Familiar with updating web content including use of a WYSIWYG and basic HTML.

Duties: Collects and organizes information required for preparation of program communications, online web content, user manuals, training materials, installation guides, proposals, and reports. Writes and edits functional descriptions, system specifications, user manuals, special reports, or any other customer deliverables and documents to include the OSCAR Program Annual Statistical Report.

Develops and prepares program statistical reports, charts, tables, and graphs. Coordinates, plans, and organizes all program communications in various formats. Provides support for developing and maintaining website content, policies, presentations, and other written documents. Analyzes internal and external communications and recommends innovative communications channels to include leveraging social media platforms.

Serves as editorial lead and directs and coordinates all internal and external communications ensuring communications products meet the Government’s style guide, document templates, and quality standards. Assists in determining assignments, setting priorities, monitoring progress, and reporting on program communications and statistical analysis. Oversees the maintenance of the program’s communication plans and document style guide. Coordinates all editorial plans and schedules (including editorial calendars). Develops and manages program content throughout its life cycle from content development to its final publication/website posting. Writes, edits, and proofreads program content and documentation. Creates and maintains program-related communications plans. Manages the text, images, video, audio, and other content on program websites. Maintains quality control across the program website (e.g., links, photos, functionality, and content). Provides directions and assistance to program staff who are assigned to develop products for web and digital information delivery. Reviews products to ensure adherence to Government policies and document style guide and templates. Analyzes the effectiveness of program communications and makes recommendations for improvement.

Conducts special projects that may include research, information gathering, and analysis.

Minimum Education: A Bachelor’s degree may include English or Literature, communications, social sciences, computer science/systems, information systems/technology, engineering, software engineering/programming, management, or business/finance.

Education and experience requirements may be substituted with the following:
1. A Master’s Degree (in subjects described above) and four years general professional experience of which at least three years must be specialized experience.
2. No degree and ten years of general professional experience of which at least eight years must be specialized experience.

Reference : Technical Writer/Editor jobs

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Published at 08-03-2018
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