Product Manager at Jobisite / America Jobs

This job ad has been posted over 40 days ago...

applicants

Product Manager

at Jobisite in United States Of America

The opportunity

LifeWorks is on a mission to respond to the emerging trends impacting mental health and total wellbeing. Mobile devices, remote offices, the immediate and long-lasting effects of the global pandemic, and the need for employees and employers to find rewarding ways to commit to each other are drivers for our next evolution.

Everyone who joins LifeWorks benefits from the professional reward of working in a more agile human-centric framework and the personal reward of knowing the architecture you build, code you write, the product you release, and the service you provide is supporting the mental, physical, social and financial wellbeing of clients and millions of their employees around the world. We empower our people to make a difference and play a direct role in nurturing and growing our mental health-focused portfolio of globally consistent and locally relevant omnichannel solutions.

There are exciting times ahead, and we're looking for team members who share our enthusiasm, our drive, and our passion for improving business and improving lives.

At LifeWorks, we are always moving forward. Move with us.

Who we need

As part of our mission to impact 1 billion lives, we're looking for a passionate and visionary Product Manager who can bring end user insights, proven engagement tactics, but also empathy for our target audience.

Reporting to the Director of Product Management, you will be a subject matter expert ensuring the design and flow of our new mental health-focused product has the clinical resources and framework to be successful. You will be the voice of the customer, bridging the gap between their needs and what is currently being offered in the healthcare technology marketplace today. This is a future-forward position that places the needs of people at the heart of what we are building.

This position is fully remote, but you can choose to work out of one of our hubs in Toronto/Markham, Montreal, or Atlanta.

What's in it for you

Purpose, ownership, and influence. You are driven by the need to make a difference. At LifeWorks, we give you the chance to bring real-world solutions to life and make our vision for a people-centric continuum of care through technology a reality. This is a unique opportunity to scale your clinical and academic mental health expertise to reach millions. You will work behind the scenes on a deeply gratifying initiative that will empower the everyday person with technology-enabled access to life-saving support.

This is a role embedded in the Agile process, working in partnership with technical leaders (Product Owners, Engineers, Delivery Managers) and customer-facing teams. You will have the autonomy and the ownership to develop the direction for customer and end-user engagement by identifying the needs in the market and strategically leveraging your healthcare knowledge to position our product as the best and most effective option.

At LifeWorks, we have a proven history of successfully delivering wellbeing services in 150+ languages around the world. Joining us now as we embark on a digital-focused initiative is a chance to be part of the pilot, to scale this new product, to expand the portfolio you manage, and to ultimately move into a leadership role.

How you will make an impact:

Champion. You will bring the voice of the customer into the work that you do, connecting with clients in different ways, using various methods (i.e., interviews, surveys etc.) to engage their participation and elicit their feedback. You will encourage effective adoption amongst the customer base. You will leverage user information to support the business case for new products and partnerships.
Act as a product leader. You will collaborate with colleagues and leaders in Product Management to map out and set the direction of our new product, aligning the vision and the strategy. You will be part of roadmap planning to ensure a holistic customer experience and professional operations
Analyze, plan, and act. You will grow your understanding of customer and user needs, seek new opportunities and establish actionable insights. You will evaluate the response to the pilot, ensuring we meet clinical validity. You will continuously survey the market, keeping up with the latest trends and offerings to optimize our position in the competitive landscape.
What you bring:

The passion. You are a lifelong learner and experimenter, inspired to stay current with industry trends and think deeply about how new technologies can deliver healthcare services in a timely, tangible way.
The entrepreneurial approach. You can take a business vision and help bring it to life to meet the market's demands. You can bridge the needs of customers with the technical requirements to develop business objectives and produce results. You are both strategic and visionary, with the ability to identify opportunities and solutions and guide the team.
The analytics. You have experience validating assumptions and grounding ideas in data. You can measure and respond to KPIs, pivoting your approach to balance urgent and evolving delivery needs.
The interpersonal skills. You can build trust to lead others and influence decision-makers. You are a great team player who thrives in a collaborative environment, working cross-functionally with Product, Engineering, Customer Success, Sales, and Executive leaders. You have effective and flexible communication skills and can comfortably explain complex problems and technical solutions to a range of audiences. You can navigate conflict, skillfully negotiate and ask intelligent questions to elicit actionable feedback.
As designers and providers of technology solutions delivering access to the four pillars of wellbeing to global communities, we are committed to nurturing a remote and onsite environment that welcomes, embraces and appreciates the diversity of the people who make up our teams and the people that use our products. We value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized but valued.

If you feel you have 70% of what we are looking for and share our mission to make the workplace and the world better through wellbeing solutions, express your interest. We promise to take the time to consider the full spectrum of what you offer.

Where permitted by law, LifeWorks employees must be fully immunized to access a LifeWorks office or customer premises.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to talentacquisitiononboarding@lifeworks.com

Fulfilling work that matters

LifeWorks is in the business of helping organizations help their people, and in the process, we strive to elevate ours. We're always looking for talented professionals and strategic leaders looking to make a difference in the lives of the people we serve. We appreciate the interest of every applicant; however, we contact only those selected for an interview.

At LifeWorks, we are committed to putting our people first. Our priority is to optimize the health and productivity of our people. In light of COVID-19, our company continues to monitor the global situation and following local guidance in each of our communities to ensure the health and wellbeing of our employees. Safety is our highest priority, and while the goal is to ultimately return to the office, we are currently working remotely and are connecting with candidates through virtual interviews, recruitment events, and information sessions. We are excited to connect with you virtually, and look forward to receiving your application.
Reference : Product Manager jobs

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