Manager, eCommerce Strategy at Jobisite / America Jobs

This job ad has been posted over 40 days ago...

applicants

Manager, eCommerce Strategy

at Jobisite in Pennsylvania

The Manager, eCommerce Strategy is a digital product owner charged with maximizing Access, Experience and Trust with US healthcare customers. The individual has a unique opportunity to be the strategic leader within an eCommerce team that oversees GSK’s sophisticated, direct-sales channel currently supporting the entire portfolio of GSK Vaccines.

The Manager, eCommerce Strategy is accountable for end-to-end strategic vision and feature prioritization of GSK’s premier eCommerce platforms, GSKDirect.com and gsk-ecs.com (eCustomer Solutions). Role responsibilities include: Agile sprint planning & prioritization, eCommerce Roadmap development, Internal/external stakeholder management, EDI strategy and Core Team leadership. The manager will work closely with the eCommerce Strategy & Operations Director while partnering with matrix stakeholders in Market Access, US Commercial Business Units and US Digital/Tech. The role provides the opportunity to support dynamic brands, such as Shingrix, Bexsero and the flu portfolio, vital customers across the US through eCommerce solutions and key Market Access strategic initiatives that materially impact US Commercial operations.

Core Responsibilities:

Oversight and leadership of eCommerce Strategy, inclusive of: Sprint planning, Prioritization and valuation of enhancements, User story development, Demand generation and content lead, Core team lead, AI/Chatbot owner and Vendor management
Proactively develop eCommerce, Business Partner and Market Access strategies and provide insight to eCommerce operations
Engage Tech and Business stakeholders to ensure eCommerce initiatives are successfully achieved and monitored
Engage with Market Access and Tech stakeholders to understand and troubleshoot eCommerce issues spanning eCommerce platforms (GSKDirect & eCS), GSK systems (i.e., SAP/CERPS, CARS, etc.) and vendor solutions (i.e., Payments, PunchOut, etc.)
Lead agile sprint cycles and ensure eCommerce tactics are executed
Proactively seek input from field and marketing teams, in addition to customers, to continuously improve the customer direct-sales journey
Lead ad hoc performance reviews and own the strategy of eCommerce PowerBI dashboards
Why you?

Basic Qualifications:

We are looking for professionals with these required skills to achieve our goals:

B.S. in Business, IT or Tech
3 or more years’ experience marketing and/ or digital product ownership
Platform UI/UX and content management experience
Strong proficiency in Excel, Word, and PowerPoint with PowerBI knowledge
Preferred Qualifications:

If you have the following characteristics, it would be a plus:

MBA
Understanding of eCommerce systems, digital customer experiences, and online payment platforms
Experience developing and reporting out on KPI’s/OKR’s and meaningful product metrics
Strategic Roadmap development, planning and execution experience
Knowledge of the US Vaccines and Healthcare market
Experience partnering with Business and Tech colleagues with ability to process dynamic business situations and determine how those impact eCommerce strategy
Experience managing vendors and/or leading large project workstreams
Ability to contribute to matrix team meetings that include Channel, Market Access, US Tech and US Pharma Brand BU's
Ability to support marketing and/or business strategic and operational planning cycles
Why GSK?

At GSK, we have already delivered unprecedented change over the past four years, improving R&D, becoming a leader in Consumer Health, strengthening our leadership, and transforming our commercial execution. Now, we’re making the biggest changes we’ve made to our business in over 20 years. We’re on track to separate and create two new companies in 2022: New GSK with a leading portfolio of vaccines and specialty medicines as well as R&D based on immune system and genetics science; and a new world-leading consumer healthcare company of loved and trusted brands.

With new ambition comes new purpose. For New GSK, this is to unite science, talent and technology to get ahead of disease together – all with the clear ambition of delivering human health impact; stronger and more sustainable shareholder returns; and as a new GSK where outstanding people thrive.

Getting ahead means preventing disease as well as treating it. How we do all this is through our people and our culture. A culture that is ambitious for patients – so we deliver what matters better and faster; accountable for impact – with clear ownership of goals and support to succeed; and where we do the right thing. So, if you’re ready to improve the lives of billions, join us at this exciting moment in our journey. Join our challenge to get Ahead Together.

LI-GSK

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At GSK, the health and safety of our employees are of paramount importance. As a science-led healthcare company on a mission to get ahead of disease together, we believe that supporting vaccination against COVID-19 is the single best thing we can do in the US to ensure the health and safety of our employees, complementary workers, workplaces, customers, consumers, communities, and the patients we serve.

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Reference : Manager, eCommerce Strategy jobs

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