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Customer Call Rep , Pays $17/hr
at Global Channel Management, Inc. in New Hampshire
Customer Call Rep needs 1+ years’ experience
Customer Call Rep requires:
Monday to Friday 8am to 4:30pm
Has developed specialized skills or is multi-skilled through job-related training
Completes a variety of atypical assignments
May solve problems of a recurring nature, but takes a broad perspective to problems and may identify new, less obvious solutions
Completes work with a limited degree of supervision
Acts as an informal resource for colleagues with less experience
May lead a team in the performance of a variety of tasks that are generally routine
May have specialized external certification (technical roles)
Customer Call Rep duties:
Responds to telephone inquiries and complaints using standard scripts and procedures
Gathers information, researches/resolves inquiries and logs customer calls
Communicates appropriate options for resolution in a timely manner
Informs customers about services available and assesses customer needs
Prepares standard reports to track workload, response time and quality of input
Reference : Customer Call Rep , Pays $17/hr jobs
Reference : Customer Call Rep , Pays $17/hr jobs
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Published at 29-05-2022
Viewed: 182 times
Viewed: 182 times