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Part Time Customer Specialist needs 1-3 years customer service, customer support or inside sales
Part Time Customer Specialist requires:
 Flexible within operational hours
 Financial Services/Banking experience
 Monday to Friday from 8:30 to 7:00pm
 Ability and willingness to work a flexible schedule/overtime, as needed.
 Ability to take constructive feedback and implement training concepts into your ongoing development.
 Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment.
 Ability to quickly learn, multi-task and to meet expectations in a customer-centric and results-driven environment.
 Careful attention to details and excellent time management skills.
 Proficiency in basic computer skills- Advanced Excel knowledge preferable.
 Intellectually curious about our business, our clients and focused on finding the best solutions.
 Excellent negotiation and analytical skills - Sales or Customer Service experience preferred
 Ability to work effectively both independently and as a team member.
 Comfortable with handling high call volume and forming strong and lasting relationships with clients over the phone.

Part Time Customer Specialist duties:
• Communicates with external and internal customers through various channels (phone, email and letters) maintaining a positive, empathetic and professional attitude at all times.
• Demonstrates excellent interpersonal, written, and oral communication skills. Including the ability to ask probing questions to understand concerns and overcome objections.
• Responds promptly and accurately to customer inquiries and process a variety of customer requests within different levels of complexity. Including account reconciliation, account updates, document requests, invoices, buyout quotes, web portal troubleshooting, etc.
• Performs day-to-day activities that ensure effective account management and demonstrates ability to successfully collect on delinquent accounts.



Reference : Part Time Customer Specialist , Pays $19/hr jobs

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Published at 24-04-2022
Viewed: 187 times