Director, Relationship Management (Treasury Services) at Jobisite / America Jobs

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applicants

Director, Relationship Management (Treasury Services)

at Jobisite in Tokyo

Job Description
Responsible for Treasury Service Japan financial target and growth plans
Define Japan country business development strategy and execution plans
Raise BNY Mellon Treasury Service profile in Japan market
Conduct business development and relationship building across existing, new and potential clients
Manages the human and financial resources of the assigned area. Has developed significant expertise on industry trends, competitor services/offerings and clients business environment.
Recommends and leads the development of firm thought leadership within a region or business segment based on client feedback and industry/segment knowledge.
Establishes and stewards internal relationships to recommend and advocate for product/service enhancements that will fill underserved client interests.
Recommends areas for firm thought leadership efforts based on client feedback.
Contributes to development of the strategic objectives for Relationship Management within a business unit.
Identifies areas of focus for achieving incremental growth and establishes protocols to guide Relationship Managers in integrating these focus areas into their clients account plans.
May establish strategies for pricing and contract terms within the business unit that will optimize client satisfaction yet manage internal risk.
Tracks and reports on relationship strategy/results for assigned team(s)/business unit.
Liaises and strategizes with cross-business relationship managers in addition to peer leaders in account management and business development, and serves on governance committees to ensure effective client account coordination throughout the firm.
Lead as a senior stakeholder within broader Treasury Service in Japan and provide guidance to Service Director and Service Officers on the ground
Drives corporate initiatives through an industry and regional lens.
May work with other Relationship Managers and/or marshals firm-wide resources (marketing, legal, compliance, etc.) to ensure client needs are being addressed and client engagement is sustained, sharing client and business knowledge across the firm.
Serves as an escalation point for critical service issues or roadblocks. Shepherds issues through to resolution.
Ensures client onboarding and/or risk management activities are conducted and captured (KYC, BAC, etc.)
Serves as the interface for compliance, regulatory, reputational matters between clients and the Bank.
In some regional/local markets may manage relationships with regulators directly.
Provides feedback at the most critical times.
Requirements

Bachelor's degree or the equivalent combination of education and experience is required. Advanced/graduate degree preferred.
10-15 years of total work experience preferred with 3-5 years of management experience preferred.
Financial Services experience as is prior experience in Relationship Management. Applicable local/regional licenses or certifications as required by the business. As global firm, bi-lingual capabilities are helpful as is an understanding of local/cultural nuances important for client trust.
Reference : Director, Relationship Management (Treasury Services) jobs

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