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Customer Service Representative
at PeopleReady in California
The PeopleReady located at Huntington Beach, California, 92647 is currently hiring a Customer Service Representative
Job Description
PeopleReady ofCosta Mesa has an immediate opening forCustomer Service Representatives in Huntington Beach, CA. Receives and administers the complete process of purchase orders and communicates with appropriate internal departments for accurate order processing, to ensure customer satisfaction. Relays pertinent order information to customers.
Note - Pay Rate for this Job is $20/Hour
Shift Timing - 1st Shift (Day)
Responsibilities Include:
• Receives and responds to requests for price quotations, purchase orders, order changes, adjustments, and cancellations directly from customers and distributors.
• Achieves and maintains rapport with customers and works to give them the best possible service.
• Including transferring requests for special items to the Quotes Department.Uses Navision operating system to retrieve customer information, stock status information, the status of purchase orders, and to make changes on customer purchase orders.
• Handles the needs of sales representatives and customers by designated territories.Checks with Accounts Receivable concerning credit status of customer when necessary.
• Maintains files of active orders and posts activity such as change notices, scheduling changes, partial shipments, and credit changes.
• Prepares paperwork as indicated during training, to be given to the department supervisor when needed for credit or debit to be issued.
• Handles government orders as a backup when necessary.Contact's customers or customer representatives to ascertain data omitted on orders.
• Works with Manufacturing and Shipping to obtain schedule date for specific orders and communicates this information to the customer.
• Tracks orders to ensure that they are shipped according to schedule.
• Notifies supervisor or manager of any potential safety hazards.
• Performs other tasks and duties as assigned by supervisor.
Qualifications:
• High school diploma and applicable work experience.
• Typing skills (40 WPM +) and some knowledge of data entry is necessary.
• Must pass a national background test
• Worked in a manufacturing environment
• Drug screen required
Are you ready to win BIG in April?$100,000in cash and prizes up for grabs!
Here is how it works:
• Every day you work during the month of April 2022, you'll be automatically entered into a daily drawing for the chance to win cash prizes!
• Each day, well randomly select three winners
1stplace - $1,000
2ndplace - $750
3rdplace - $500
Every Friday, we'll announce the winners. You can win more than once each week — the more you work, the more chances you have to win. For every day you work, you'll also be entered into our grand prize drawing for aCar or $25,000 cash!
The Work, Win, Drive Sweepstakes is only open to associates and tradespeople in the U.S. (excluding Puerto Rico and all U.S. territories and possessions). Please see theTerms and Conditionsfor specific eligibility requirements
PeopleReady is an equal opportunity employer, and we value diversity. We do not discriminate based on race, religious affiliation, color, national origin, gender, age, marital status, sexual orientation, veteran status, or disability.
Reference : Customer Service Representative jobs
Reference : Customer Service Representative jobs
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Published at 01-04-2022
Viewed: 145 times
Viewed: 145 times