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Our client, Digital Vision, Established in 2006, is a growing digital signage and video conferencing solutions business based in Hertfordshire.

They are looking for an experienced AV Support Engineer to bring technical support in-house and support the expansion of the business.

Experienced in installation, pre-sales and post-sales support, the successful candidate will be the initial point of contact for both internal and external customers. We offer a wide range of projects and a fun, friendly and flexible environment with opportunity for increased responsibility and/or specialisation as the company grows. Responsibilities include site surveys, advising on technical solutions, installation (includes bang & hang), set up and testing of equipment at client sites, and resolving technical problems by video, phone and email.


As a successful candidate, you will:

Provide pre-sales and post-sales support internally and to customers.

Support for AV products and IT network-based products that include, AV over IP and VIA Collaboration technologies.

Pre-sales includes product demonstrations, both remote and onsite and can include system design, and schematics, therefore experience in this area would be an advantage.

Participate in ongoing training and certification programs to increasingly add to knowledge base and ability to support all the company's product range.


You:

Must have the full right to work in the UK, be a car owner-driver with a clean driving licence and be able to commute to Central London and the Northern Home Counties.

Must have a good spread of analogue and digital AV, UC and IT system functionality, installation processes and techniques

Must be able to read and understand project technical documents including engineering and architectural drawings, schedules, test reports, or commissioning documents

Will have analytical and problem-solving skills

I will have first and second fix experience

Will be disciplined and well-organised, self-motivated and willing to work flexibly and independently to deadlines

Will be able to communicate effectively with clients and members of staff

Be based in Hemel Hempstead



The Package:

Salary £35K – £40K

21days holiday plus bank holidays

Workplace pension plan after probationary period

Friendly and flexible work environment

Continuous training
Reference : AV Support Engineer jobs

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Published at 28-03-2022
Viewed: 176 times