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Japanese Video Platform Support Manager at J-K Network Services / America Jobs
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Full-time Japanese Video Platform Support Manager

at J-K Network Services in Manila

Client Info: This is the leading IT/Communication Companies over the world. They provide web hosting expertise in all sizes of global businesses.

Position: Japanese Video Platform Support Manager
Industry: IT Communication Company
Location: BGC, Taguig City
Salary: Php 100, 000 - Php 120, 000 (Highly Negotiable)
Work Schedule: Dayshift / Weekends off

Benefits:
• Government Mandated Benefits (SSS, PhilHealth, Pag-ibig)
• HMO
• 13th Month Pay
• Leave Vacation
• Sick Leave
• Temporary Work from Home
• Can provide Internet Subsidy
• Equipment provided by the company

Responsibilities:
• Perform end to end account management from strategizing up to handling escalation
• Responsible in managing a team of Japanese speakers supporting client needs
• Handle account meetings to improve performance and ensure deliverables by closely coordinating and collaborating with stakeholders
• Perform training of new staffs and coaching for members improvements
• Monitor team’s KPI’s and create monthly performance report

Requirements:
• Native Japanese
• Someone who can speak, read and write Japanese
• Preferable JLPT N1/N2 Level (Certificate is not required)
• Excellent English communication skills
• Bachelor’s Degree in any course
• With at least 3 years Managerial experience in Customer Service field
• Strong people management skills
• Amenable to work in Taguig City

Recruitment Process:
• Resume Screening
• Initial HR Interview
• Client Interview
• Language Assessment
• Job Offer

For interested applicants you may send your resume to jkmanpower@jp-network-e.com

Contact us through:

Contact numbers:
Globe: 09176381894
Sun: 0932-461-0812
Landline: (02) 8245 2829

Social Media Accounts:
Skype: live:jknetworkjobs
Viber: (+ 63) 9369734028
Kindly look for: Acel

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Reference : Japanese Video Platform Support Manager jobs


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Published at 07-06-2021
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