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Full-time Aira Customer Service Representative

at Aira Tech Corp. in Michigan

If interested, please apply directly at the Aira website

Working as an Aira agent is unlike most jobs. That's why we've developed our own training and certification process to ensure you'll be ready and able to help our blind and low vision Explorer's accomplish any task, from day one. Aira agents provide immediate information in order to accomplish any task as a team. From stopping for morning coffee on the way to work, to making that dream journey around the globe.

How does Aira work?
Aira is an information-providing service that empowers individuals who are blind or low vision to live with greater freedom and independence. We want you to join our growing network of Aira agents! Regardless of your current stage in life, becoming an Aira agent is an incredibly fulfilling career with a flexible schedule.

As an Aira agent you simply log onto our specialized dashboard from your personal computer at home and begin answering live video calls from our Explorers. Every day, the scenarios are varied and unique - you could help them shop, read books to their children, cook meals, or navigate to locations in their daily lives.

A successful Aira Agent is someone who:
- Is great problem solver who utilizes all resources to find a solution
- Knows how to read a map within a browser and understands public transportation systems
- Is energized by adapting to any situation as it unfolds and is eager to learn new things
- Excels in providing top notch customer service
- Is familiar with a variety of technologies from computers, to smartphones, to apps, to online software programs

Requirements:
- A citizen of the United States
- Fluent in English. Bilingual in Spanish and/or French is a plus
- Must have completed high school or GED; some college preferred
- Able to pass a background check
- Be able to work from a private and quiet location free from family, friends, pets, etc.
- A personal computer. Our software is not compatible on tablets, Chromebook, or smartphones.
- 2 years Customer Service experience
- Must be able to sit for long periods of time

Computer Requirements:
- A minimum of a CPU 4 CORE (quad -core processor)
- A minimum of 8 GB RAM
- A minimum of 40 GBS available disk space
- A Windows or Mac computer using Windows 10 or Mac OS High Sierra, or later

Internet Requirements:
- A minimum speed of 25 MBPS

If you meet the requirements above, apply now!

Job Types: Part-time, Contract

Rate: $15.00 per hour

COVID-19 considerations:
This is a fully remote position. All training and job related work are done remotely from the comfort of your home.
Reference : Aira Customer Service Representative jobs


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Published at 07-04-2021
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