Full-time Call Center Representative

at No Dress Code LLC in United States Of America

We're on the lookout for 10 Call Center Representatives to be the digital link between our client's customers both current and potential.

We're looking for individuals who can tackle customer issues, complaints, and inquiries head on –all while keeping customer satisfaction at the forefront of their decision-making and communication.

Call Center Representative Responsibilities:
· Manage large amounts of inbound and outbound calls
with efficiency and courtesy
· Follow conversation prompts and scripts when handling
different topics
· Identify customers’ needs; clarify their information;
research their issues; then provide solutions and/or
alternatives to solve their problems
· Seize opportunities to upsell products when they arise
· Build sustainable relationships and engage customers
by going the extra mile when you can
· Keep accessible, comprehensive records of all
conversations in our call center database
· Attend educational seminars to improve knowledge and
performance level
· Meet or exceed personal/team qualitative and
quantitative targets

Call Center Representative Requirements

· Strong phone and verbal communication skills, plus active listening skills

· Empathetic customer focus, flexibility to manage many different personality types

· Ability to multi-task, set priorities, and manage time effectively

· High school degree

Drug testing required for some positions.

Various remote clients to choose from such as:
• Theme Park Reservations
• Cruise Ship
• Online Auction
• Home Repair Stores
• Cable/Internet Provider
• And MORE!

Starting pay is $9-$12 per hour
Reference : Call Center Representative jobs

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Published at 11-09-2018
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